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Teresa Oller JJ Jewels © Copyright 2005-09
All images and designs are property of JJ Jewels and
should not be used or copied without consent.
All rights reserved.
Ordering
You may order securely with a credit card through PayPal,
even without an account. At checkout, just enter your name,
shipping address, credit card information, email address,
and phone number.

If you prefer, you may pay with a check or money order.
These orders must be
emailed and funds must clear before
shipping. There will be a $25 charge for returned checks. All
Texas residents must pay 8.25% tax.
Shipping
JJ Jewels uses Priority USPS as its preferred shipping
method and is $5.00 for all purchases under $100. For any
purchases over $100, shipping is free. Insurance is highly
recommended and is additional. Packages are usually
mailed out by the next business day unless it's a custom
order. JJ Jewels is not responsible for items lost or damaged
in transit.

If shipping by another method is preferred or you are
ordering from outside the US, please
contact me.
Returns
Please contact me before returning any items.  I want you to
be completely happy with your purchase from JJ Jewels and
I stand by my workmanship.  Feel free to ask any questions
before purchase.

After purchase, if you are not completely happy with an item,
I will accept the return of the item for store credit or (where
possible) exchange within 14 days of receiving your
shipment from JJ Jewels.  However, I regret that custom
orders cannot be returned unless defective. I am always
willing to discuss options and try to work out problems, so
please
contact me if you have any questions, before or after
your order.

If you need to return an item, please do the following:

  • Notify me of your intent to return, the reason why and
    how to reach you. Please DO NOT send back anything
    without contacting me first.
  • Make the return within 14 days of receipt of
    merchandise.
  • Carefully package and INSURE the merchandise for
    shipping. Merchandise damaged or broken in shipping
    will not be accepted for credit/exchange, and JJ Jewels
    cannot accept responsibility for uninsured returns that
    are lost in shipping.
  • Understand that postage and insurance are non-
    refundable.
All information will be kept confidential. Be assured your
orders are secure. Ordering adds you to our mailing list for
future updates and sales.
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JJ Jewels
jewelry with a personal touch